• July 2nd, 2011
    CT Conference
    CT Conference. Just arrived back from the Computer Troubleshooters annual conference.  As usual it was full of sessions and speakers and vendor displays. This was the largest CT Conference ever,…

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  • May 2nd, 2011
    BBB Accreditation
    I am very excited and pleased to inform you that the BBB has given Computer Troubleshooters Delaware/Powell (OH) Accreditation. You can be confident that the services you are/ or will…

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  • March 10th, 2011
    WINDOWS 7 SP1
    WINDOWS 7 SP1 Well it’s here and installed. Can’t say I’ve noticed anything major but maybe that’s a good thing. When I started the update I was surprised that it took…

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  • February 10th, 2011
    Virus-checker
    Your Virus Checker is out of date down load now! Have you seen that before? Have you clicked on the download? If you did you are not alone….

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  • November 10th, 2010
    I have a friend that can fix my computer
    I Know this Computer Guy…. I have a friend that can fix my computer for free. He does his magic on it gives it back all done. So why should…

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B.E.S.T. Program

At Computer Troubleshooters we recognize the critical role that computers, networks, and technology in general plays in every small business. From email and word processing to online banking and e-commerce, every small business depends on technology to maximize their productivity and their profitability. But what happens when your technology lets you down? How much staff time is wasted dealing with slow computer or system crashes? How much of your time is spent answering software questions for others in the office? And if your system crashes, how do you recover your data? That’s why we created Business Enhanced Support Technology (B.E.S.T.), the industry’s leading support plan for small businesses.

For a flat monthly fee we do the following:

  • Handle any computer, network, or server problem (including Windows, Virus, & Spyware problems) via remote support or on-site.
  • Monitor your technology 24/7, including preventing up to 80% of all computer problems before our customers are even aware of them.
  • Install advanced remote support tools to enable our team to diagnose and resolve problems quickly if they do occur.
  • Monitor your backup system to be sure your data is backed up safely.
  • Provide a Helpdesk so your employees have prompt, easy access to high quality support consultants anytime they have a computer question or problem.
  • Manage all your Technology Vendors for you (Internet, Phones, Business Applications.)
  • Guarantee No Downtime (on our Trouble-Free plan.)