• July 2nd, 2011
    CT Conference
    CT Conference. Just arrived back from the Computer Troubleshooters annual conference.  As usual it was full of sessions and speakers and vendor displays. This was the largest CT Conference ever,…

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  • May 2nd, 2011
    BBB Accreditation
    I am very excited and pleased to inform you that the BBB has given Computer Troubleshooters Delaware/Powell (OH) Accreditation. You can be confident that the services you are/ or will…

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  • March 10th, 2011
    WINDOWS 7 SP1
    WINDOWS 7 SP1 Well it’s here and installed. Can’t say I’ve noticed anything major but maybe that’s a good thing. When I started the update I was surprised that it took…

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  • February 10th, 2011
    Virus-checker
    Your Virus Checker is out of date down load now! Have you seen that before? Have you clicked on the download? If you did you are not alone….

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  • November 10th, 2010
    I have a friend that can fix my computer
    I Know this Computer Guy…. I have a friend that can fix my computer for free. He does his magic on it gives it back all done. So why should…

    Read More
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Remote Support

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to Get Support:
A member of our support team will talk with you first to determine the nature of the problem. You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.
How It Works:
Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session. Step 2: You are prompted to download a small virus-free plug-in. Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard. Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

When you are ready to start your Remote Access please click HERE.